Shipping Policy
Shipping Information
At PawVera, we work with trusted fulfillment partners to deliver quality pet products directly to your doorstep.
We are committed to processing and shipping your order as quickly as possible while ensuring product quality and accuracy.
Processing Time
All orders are processed within 1–3 business days after payment has been successfully received.
Orders are not processed or shipped on weekends or public holidays.
During periods of high demand, processing times may be slightly extended.
Estimated Delivery Time
Delivery times vary depending on your location and product availability.
United States
Estimated delivery: 7–15 business days
Canada
Estimated delivery: 8–18 business days
United Kingdom
Estimated delivery: 7–15 business days
Australia & New Zealand
Estimated delivery: 8–18 business days
Europe
Estimated delivery: 8–20 business days
Other International Locations
Estimated delivery: 10–25 business days
Please note that delivery times are estimates and may be affected by customs processing, weather conditions, carrier delays, or peak shopping seasons.
Shipping Costs
Shipping fees are calculated at checkout based on your location and the items in your order.
From time to time, we may offer free shipping promotions on qualifying orders.
Order Tracking
Once your order has been shipped, you will receive a confirmation email containing your tracking information.
Please allow up to 3–5 business days for tracking updates to appear after shipment.
Multiple Packages
Some orders may be shipped separately.
If you order multiple products, they may arrive in different packages and at different times depending on supplier locations and inventory availability.
Customs, Duties & Taxes
International customers may be responsible for customs duties, import taxes, or other fees imposed by their local authorities.
These charges are not included in the product price or shipping cost and are the responsibility of the customer.
Incorrect Shipping Information
Please ensure your shipping address is accurate before placing your order.
We are not responsible for delays or delivery issues resulting from incorrect or incomplete address information provided by the customer.
Lost or Delayed Packages
If your package appears significantly delayed or lost in transit, please contact our support team and we will do our best to assist you in resolving the issue with the carrier.